“We’ve already seen at least a 30% uptick in lead generation within the first 2-3 weeks since the redesign. They did a fantastic job on the website’s messaging and took the time to understand our market and industry.”
Digital products your customers will love
We believe everyone deserves an exceptional user experience. It makes all the difference between good products and great ones. We create memorable enterprise and consumer products that are used and loved by thousands of people worldwide.
98% customer retention
We work with mature market leaders as well as rocket-fueled growth companies. Our experience spans all major verticals because great ideas can live anywhere.
We transform abstract ideas into concrete design solutions
Whether you’re starting from just an idea, looking to secure funding for your new product, or redesigning your digital product to increase profitability, we’ve got you covered. We address complex problem statements & turn them into holistic experiences through our user-centric design process.
Driving growth and success through user experience design
We specialize in crafting high quality UX/UI design experiences that help you shine in a sea of competitors. We’ve done everything from redesigning enterprise software to building ideas from the ground up.
Increasing Scrubby's NPS by 18 through a dashboard redesign
Scrubby’s main digital product used by thousands of customers was lacking solid UX/UI optimization and had low engagement across the board. Our team performed led the end-to-end strategy, research, and design process.
18
increase in NPS
+142%
Increase in revenue
242%
Increase in time on page
Helping Smokeland through data-driven UX/UI design and CRO
Smokeland is a CBD Delivery service based in Oakland, California. We helped them with full-suite data-driven design including conducting user-tests, performing thorough heatmap analysis, and optimizing its UX end-to-end to drive substantial incremental sales.
126%
Increase in conversions
41%
Increase in average order value
+57%
increase in time on page
Taply - the most powerful no code app builder
Taply is a powerful iOS & Android mobile app builder that helps companies build high converting apps. With a natural alignment of goals and mission, ThrillX partnered with Taply to completely design and develop their website, internal dashboard system, and mobile app.
325%
Increase monthly active subscriptions
98.5%
Customer approval rating
132%
Increase in conversions
And more…
Detailed discovery and business strategy
Our first step is to really get to know your business, what you want to achieve, and your goals for the project. We’ll do this by holding workshops with your different teams, from product development and marketing to sales and data analysis, and more.
We often come across businesses that think they know what their value prop is but it’s not derived from customer research. We discover the core strengths of your business and identify potential opportunities and threats. We’ll help you understand what sets your business apart and strategize effectively for the future.
If you already have a product, we’ll review it to see how well it meets your business needs and project objectives. Our evaluation covers usability, clarity, how easy it is to complete tasks, the design elements used, and more. We’ll provide a prioritization matrix that ranks changes based on their impact and the effort required to implement them.
It’s crucial to know the other players in the market and their value propositions to define your competitive edge. We conduct deep levels of competitor analysis to identify hidden opportunities or gaps as well as what others are already doing well at in your industry.
Through a combination of user interviews and analytics, we will develop a picture of who your users are, and what needs and goals they have.
We get deep to understand your audience segments
We will develop personas based on broad customer archetypes who are most likely to use your product. Going further than just who your users are, we’ll outline their user stories—detailing how and why they use your product. This process will highlight all interaction points, and help identify potential pain points and opportunities.
Based on the insights from our design research, we start to organize, structure, and label content effectively. A well-designed information architecture simplifies the process for users to locate information and accomplish tasks.”
By now, we’ve identified every feature that needs to be added or updated. However, determining the sequence for addressing these features is equally crucial. We use a prioritization matrix as an objective tool to set these priorities.
In this matrix, each feature is placed based on its estimated value (the benefit it offers to the user or your business) and the effort required (the resources your organization needs to implement the feature). Features in the upper-left quadrant are Quick Wins—the low-hanging fruit that should be tackled first. Features in the lower-right quadrant are Time Sinks—projects that should be set aside or delayed.
Following the feature prioritization, we will develop a detailed design roadmap for the project. This roadmap outlines the design tasks for each two-week sprint, giving you a clear understanding of what will be completed and when. Designed as a dynamic document, the roadmap will adapt to reflect changing priorities over time.
UX/UI Design
Wireframes act as skeleton mock-ups to outline key screen/page layouts and interactions. By focusing on key interactions at the wireframe level, we eliminate the influence of visual aesthetics, allowing us to concentrate solely on optimizing the user journey and get your feedback iteratively so you’re updated every step of the way.
The visual design of the interface is our initial chance to attract new users. Utilizing insights from the discovery phase, we create a beautiful, engaging, and user-friendly interface that embodies the brand’s tone.
Effective, user-friendly products consider how elements interact with each other. We will also explore how incorporating motion and animation can enhance the user experience and bring your product to life.
We view users as essential contributors to the design process. Through user testing, we gather insights that stakeholders or project team members might not provide. Beyond usability testing and interviews, we involve users in reviewing wireframes and conducting user acceptance testing (UAT) to collect valuable feedback.
We design and test clickable prototypes that are development ready. We’re able to validate hypotheses and uncover new questions, pain points, or opportunities using the prototype well before the solutions go to market as part of our iterative improvement process.
Human-centered UI/UX product design services
We’ve designed for all platforms under the sun. We’ve also helped companies at every stage of the product lifecycle from early phase to mature enterprises wanting to grow their digital presence.
Mobile, wearable, tablet
We create human centric mobile/dashboard designs and experiences that are intuitive, fast and delightful for your users.
Desktop and web apps
Your website is the most important channel to showcase your brand to customers. We’ve designed countless high-converting sites to give users the best experience possible.
Responsive apps
Mobile apps are a crucial part of your customers’ digital experience. Take advantage of this prime real estate by crafting native app designs that provide top-notch user experiences.
Design your first MVP
We’ve supported countless startups and companies in creating solid MVPs, catching the eye of investors, securing funding, and launching successful new ventures.
Extend your design team
Whether you need temporary support or long-term collaboration, we’re here to seamlessly integrate with your existing team and bring fresh expertise to your projects.
Redesign your product
Our team can help revamp your digital product from top to bottom, from how it looks to how it works, making sure it performs better and hits all your KPIs.
Trusted in over 50+ industries
William Bartucci
Director of Operations, AHA
“My experience with ThrillX has been exceptional. What sets ThrillX apart is their professionalism and deep knowledge of their field of expertise”
Kristel Kongas
CMO, Vendisys
“What I found most impressive was their ability to execute and explain why they made the decisions they did. They were clearly experts in the areas we needed help.”
Stephen Ruh
Director of Marketing of Awesome Inc
“Working with ThrillX was one of the easiest partnerships we have worked with. Our website not only has a purpose but it feels like it’s a story as opposed to just a business transaction that was thrown together.”
Catherine Almodoval
Creative Director of The Lion Group
“Such a wonderful team to work with. Every step of the process was laid out so clearly and executed to the letter. Our custom needs were handled without any headaches. Can’t recommend enough.”
Jerry Hernandez
CMO at Optimal Sports
“We had many goals, and ThrillX hit the nail on the head on all of them. Before, we weren’t getting much outreach outside of text messages. We now get 30–70 leads daily reaching out to us through the website.”
Nick Wagner
Managing Partner at Fritz Staffing
“In my experience, it’s rare to find an agency like ThrillX that has that effective combination of a strong focus on business KPIs and results while creating beautiful and engaging designs.”
Hussam Hassan
CTO at Taply.io
“Before working with ThrillX, we had really only focused on outbound which made us not quite as scalable. Having a high-converting website was something that ultimately helped us become a lot more profitable.”
Aaron Kozinets
CEO of Influence Hunter
“We doubled our conversion rate working with them. Which at the end of the day is doubling our revenue and doubling our profit. They have really allowed us to scale.”
Nick Widmann
CEO at Wild Man Drinking
“Since working with ThrillX, traffic on three of our brand’s websites has increased by about 300%. Conversions are up 40% and time on page has gone from 50 seconds to about 2 min and 30 seconds.”
Erik Paulson
Managing Partner at Vendisys
“Our customers went to our website and without us prompting them placed orders of nearly $78,000. We wouldn’t have captured this revenue if it wasn’t for ThrillX.”
Brandon Chan
CEO at Pristine Medical
Lets design something special
Whether you need help from a huge redesign, developing your first MVP, proceeding from concept to financing, or scaling your business, we’ve got you covered. Our method is tailored to your specific requirements and designed to help you smash your business goals.